Company
Your community—your future—your choice
At Palladium Insurance, it is all about relationships.
We know everyone says that. But we prove it daily. Through the long-term relationships our front line staff build with both clients and suppliers. Through the open door policy that lets you connect with us at any time through multiple means—over the phone, face to face or through this website. It’s simple things—like the fact that if you call us during business hours, you’ll always get to speak with a person, not a machine. We’re there for you, from the day you contact us to whenever you need to make a claim, change a policy or deal with any of life’s events.
We represent the best of what the insurance industry has to offer and constantly seek out ways to provide better, more comprehensive services to our clients. At Palladium, we work for our clients, not a particular insurance company. This means the opportunity to compare rates and policies, and choices you won’t find anywhere else.
We also believe in building relationships in the community—including our close neighbours, the Ottawa Senators. Our team spirit exemplifies our commitment to the quality of life of area residents.
Palladium Insurance maintains its offices in the heart of Kanata. Our recent relocation to our new world headquarters offers larger offices in a comfortable and attractive setting.
We also build strong relationships within our industry. For example, Palladium Insurance is a member in good standing of the Insurance Brokers Association of Ontario, the Kanata Chamber of Commerce and the Rotary Club.
Our Vision
To bring exceptional customer service back into an industry that has progressively morphed into sales and service of products from “unfriendly” call centers with next to no human contact or empathy.
Our mission
Our mission is to provide exceptional professional service and advice to as many people as possible. It is our belief that people are completely under-serviced by their current insurance provider. We will earn trust one client at a time and deliver the results to our clients that we would expect for ourselves.